Carpet underlay is a cushioning layer placed beneath carpets to provide extra comfort, improve insulation, reduce noise, and extend the carpet’s lifespan. At CarpetAce, using quality underlay ensures your carpet is softer underfoot, lasts longer, and looks better over time.

Yes, underlay is highly recommended with most CarpetAce carpets as it enhances comfort, protects the carpet from wear, and offers thermal and sound insulation. Some specialty carpets may not require it, but generally, underlay adds luxurious feel and durability.

CarpetAce provides a variety of underlays including PU foam underlay, rubber underlay, felt underlay, and combination underlays designed for different flooring needs and traffic levels, ensuring the best match for your carpet and home environment.

Reusing old underlay is not advised as it may reduce carpet performance and durability. CarpetAce recommends installing new, high-quality underlay to maintain the manufacturer’s carpet warranty and achieve the best comfort and longevity.

CarpetAce offers underlays in various thicknesses, typically ranging from 7mm to 12mm, to suit different carpet types and room usage. Thicker underlays provide extra comfort and insulation ideal for high-traffic areas.

Absolutely, CarpetAce underlay significantly reduces noise transfer between floors, making your home quieter and more comfortable — perfect for multi-level homes or apartments.

Yes, CarpetAce stocks specialist underlay options that are compatible with underfloor heating systems, helping to maintain warmth while protecting the carpet and floor.

Professional installation involves laying the underlay cleanly over a prepared floor surface before fitting the carpet on top. CarpetAce ensures expert and efficient underlay and carpet installation for a flawless finish.

CarpetAce underlays are specifically designed for carpet use and generally should not be used under laminate or hard flooring, which require different types of underlay for moisture and stability support.

CarpetAce underlay combines quality, durability, and value, complementing their wide carpet selection with premium cushioning and long-lasting performance, making it the smart choice for enhancing any carpet installation.